Header Image - BookingHawk.com Blog
BookingHawk.com BlogOnline Booking System
Request A DemoRegister For Free

Category Archives

11 Articles

Time Saving Feature Just Released

by niall

Our first system upgrade of 2019 is now complete. There are two new features included. The first will save you time when you are setting up a new class/event. It allows you to copy a previously set up event and customise the fields that have changed. The below 43-second video demonstrates how it works.

Copy Existing Event/Class When Creating New Event/Class

Also included in this release is a way for you to manage the amount of places a client can book in your class/event at one time. To see how it works, watch the below 37-second video.

Control Number Of Places Clients Can Book

As well as these great new features, we have also fixed some minor defects and:

  1. Increased the time a client has to complete their booking from 5 minutes to fifteen minutes
  2. Business owners can now reply to booking notification emails, these will go directly to the client
  3. Clients are informed when their payments have been declined when attempting to make a booking
  4. Improved our system logging

Santa Comes Early to BookingHawk.com

by niall

At BookingHawk.com Christmas has come early with our latest software release. It includes some defect fixes as well as some great new features for the event/class side of the system. Click on each item to see a sub-two minute video which demonstrates the feature. Happy Christmas!

PS – another release with even more features is scheduled for the end of January 2019!

New Features

  • Waiting Lists For Events – now when you’re fully booked, clients can add their name to a waiting list. If somebody cancels their booking, each person on the waiting list will get an email to notify them that a space has opened up. They will also get an email if you increase the event capacity or reopen closed spaces. You can also look at the waiting list at any time so you know just how over-subscribed your event/class was!
  • Notes For Events – keep notes on your clients. Any note you create on the client ofr one event/class, will be available on all of the clients bookings.
  • Discount Codes For Events – run promotions and allow clients to get a discount for booking your event/class
  • Mandatory Booking Codes For Events – run in house or member only events by allowing access to your booking page via a secret code only!
  • Bypass Booking Payments For Events – you may have some favoured clients, please them by sharing a code so that they can book their place on your event without having to pay a booking deposit.

Defect Fixes

  • Error message no longer shows in dashboard when you cancel a clients booking
  • Minor UI improvements for the client booking pages
  • Smoother process for clients when they cancel an event booking
  • Incorrect headings resolved on data exports

BookingHawk.com Just Got Even Better

by niall 0 Comments
BookingHawk.com Just Got Even Better

Below are the list of features and fixes that have gone live in our Nicholas release for August 2018! All new features are a result of direct customer feedback, we love to build the system that you want to use.

New Features

  1. Add To Calendar
    • When clients make a booking through for either a standard appointment or one of your events, there is now a quick, easy and secure way for them to add the booking to their favourite calendar.
  2. Private Bookings
    • BookingHawk.com was designed with SEO in mind (ie, encouraging Google and other search engines to rank your pages as high as possible). However, many of our clients have run events that they do not want the world to know about. With that in mind, users now have the option to have any combination of their appointment, events pages added to the BookingHawk.com sitemap file.
  3. Optional Payment For Events
    • As an event facilitator, you have always had the choice whether or not to take payments for your event. So if you said your event cost €100 to attend and clients had to pay a deposit of €50, the client always had the choice whether to pay €100 or €50 when they made their bookings. Now with our optional payment feature, you can offer your client the option to pay in full, pay a deposit, or not pay when booking. A subtle improvement, but one that our clients were asking about for weeks!

Improvements

  1. We noticed that the email an event facilitator received from the system to tell them about a new booking looked a little garbled, we have straightened it out!
  2. We no longer show a ‘Book’ button on the event page if the event is sold out (we wondered why we didn’t think of that sooner…)
  3. Pictures are no longer mandatory for your event pages.