Getting Paid For Services Sold On BookingHawk.com

The Booked Date Is Less Than 7 Business-Days Into The Future

When a payment is collected by BookingHawk.com, the balance (minus the initial Stripe fee) gets transferred to your nominated bank account within 13 days of the booked date. To see how to add your bank account details to BookingHawk, please click here.

So for example, this morning* John Doe booked a service from Company X for tomorrow and paid an online deposit of €10. Assuming John does not cancel his booking, Company X will receive €9.52** into their bank account in 13 days time. This 13-day turnaround is due to the fact that Stripe deem all payments as pending for a 7 business-day period in Europe. This actually translates to 9 days. Once this 9 day period passes, BookingHawk.com can then begin the process of moving the money from Stripe to your bank account. Moving the funds from Stripe to your bank account normally takes about 2-4 days but depends on who you bank with.

The Booked Date Is 7 or More Business-Days Into The Future

When a payment is collected by BookingHawk.com, the balance (minus the initial Stripe fee) gets transferred to your nominated bank account within 5 working days of the booked date. This is assuming that the booked date To see how to add your bank account details to BookingHawk, please click here.

So for example, this morning* John Doe booked a service from Company X for Monday January 23rd 2022 and paid an online deposit of €10. Assuming John does not cancel his booking, Company X will receive €9.52** into their bank account on Friday January 27th 2022.

*The reason the transfer is not triggered on the same day is to allow for either Company X or John Doe to cancel this booking and get an automatic refund. Please note, you can set your free cancellation period to whatever amount of hours that you like.
**From that €10, Stripe deduct 1.4% plus 25c fee (39 cent) and on that 39 cent they charge VAT at 23% which is 9c. Total deduction is 48 cent. This is assuming that John Doe used a European card to pay for the service. Cards from other regions are charged at different rates. To see a list of these charges, please see the Stripe website.

 

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