This months features have been designed to make offering your classes online with apps such as Zoom, much easier.
To start with, it is now possible to have your class listed as ‘online’ instead of at a physical address. The actual URL of the class is only revealed to the booker once they complete their booking. You can see a preview in the below screenshot. To see this in action, and to see how to use it, take a look at this 52-second video.
Scheduled Ticket Availability
Many online class facilitators like to stop selling their classes a short time before their class is due to start. This gives them time to share the link with their class attendees. It is now possible to have BookingHawk.com automatically withdraw your class availability a set time before your class is due to start. You can see a preview in the below screenshot. To see this in action, and to see how to use it, take a look at this 45-second video.
You can now quickly and securely export your contacts. The export will include the client’s first and last names as well as their email address and phone number. This 33-second video shows you how and where to do this.
‘Info’ Shows Instead of ‘Book’ for Unavailable Classes/Events
It is now easier for your clients to tell at first glace whether a class/event is available to book. You can see an example in the below screenshot. Prior to this, your customer would have had to click ‘Book’ and then discover if the class was available or not.
Failed Email Notification
Sometimes customers make a typo in their email address when booking. This therefore means they do not get the confirmation email. When this happens*, BookingHawk.com will send an email to the account admin.
*It is not always possible to detect a failed email as it depends on the email provider that the customer is using (eg, Gmail, Hotmail, Eircom etc)
Refund Policy Updates
Whether you are have your own Stripe account, or have your payment deposited in your bank account by BookingHawk.com, you should take a look at this short piece on refunds.
- Read this one if you have BookingHawk.com deposit funds in your account
- Read this one if you have your own Stripe account and use it for payments on BookingHawk.com
We have made a number of improvements ‘under the hood’ which lead to better system performance. If you have any suggestions or ideas for how the system could work better for you. Please share them and we will do our best to incorporate them in future upgrades.