Classes/Events
When a user books one place in an event/class/course, a receipt will be issued the morning after the event/class/course as long as one of the following sets of conditions is met:
- The event/class/course was paid for in full using a credit card when booked.
- The event/class/course was paid for in full using a gift voucher when booked.
- The event/class/course was paid for in full using a combination of a gift voucher and credit card when booked.
- The event/class/course was paid for in full using a combination of a credit card and credits when booked. In this scenario, the value of the receipt will only be for the amount deducted from the credit card.
Please note, if the user books more than one place at a time for an event/class/course, the system will not automactically issue a receipt. Should you need one to be issued, it is recommended to use the Manual Receipt generation. For more information on this, contact support.
Credit Bundles/Class Packs
- When a user purchases a class pack/credit bundle, a pdf receipt will be attached to their confirmation email to the value of the price of the class pack/credit bundle.