about-booking-system

"I started this company because I wanted to help small businesses become more efficient, without having to pay over the odds."

Niall Smith, CEO of BookingHawk.com booking-system-logo

The Idea

Whilst working in a previous office-based job, Niall had experienced the delay in trying to make appointments whilst filling out contact forms and sending emails. Sometimes sending Whatsapp messages, sometimes Facebook messages. He set about designing an easy-to-use booking management system. One that would be affordable and user-friendly. It needed to benefit the business and the customer.

Once the booking system hit the market, businesses quickly began to feedback ideas and suggestions. This feedback loop was instrumental when it came to ensuring the system provided a great deal of practical, easy-to-use, value-add features.

To this day, the number one influence for new feature development are our customers.

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Core values that guide every decision we make

Having these values gives us a framework for decision making.

Get Organised yoga-booking-system

As a team, we are honest and transparent with each other, with our clients and our potential clients.

Diverse pilates-booking-system

We encourage diversity within our team. Where there are more points of view, there is more vision.

Helpful easy-to-use-booking-system

At all times, we strive to be helpful, approachable and friendly with each other and our clients.

Ambitious great-booking-system

Our ambition is to do what we do better than anyone else; and offer it at a lower cost than anyone else.

Since 2016...

Remember 2016? The Mannequin Challenge, The Rio Olympics, Pokémon Go and Cake By The Ocean. Since then, we've been delivering an easy-to-use, reliable and affordable booking management system with fantastic support.

For us, our customers and our customer's customers are the important part of our story. Below is a brief summary of who we are and where we're headed. If you would like to find out more, get in touch.

2017

As our booking system and client base grew, Enterprise Ireland invested in our development.

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We were featured as Start-up of the week in Silicon Republic.

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2019

Niall wins Meath's Best Young Entrepreneur

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Our first international customer joined us from The United States

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We were proud to lend a hand to a very worthy cause...

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2020

On March 14th, as the globe was struggling to come to terms with COVID-19, we made the decision to suspend all billing for existing and new clients until June 1st. When billing resumed on June 1st, we moved all clients to our premium service level at our base price. Our customers were there for us when we started out and needed them to take a chance on us, now its our time to be there for them.

In spite of the rapidly changing marketplace, Our international growth has continued with clients from The United Kingdom, Australia and Italy.

As our online booking system reached new shores, our team grew with the addition of two new colleagues to our team.

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2021

In 2021, our growth continued. Our first clients from Canada, Portugal and New Zealand joined our movment of providing a quality product at an affordable price. A third member joined our development team.

As our numbers of subscribers reached another milestone, we made end-of-year donations to three charities...

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2022

As we move through 2022 we are conscious that our clients needs continue to evolve. We remain steadfastly focused on providing our clients with a great solution at an affordable price.

Let's Get to Know Each Other Better

Contact us, get support from our Support Hawks, enquire about media opportunities, or strike up a partnership today.