"I started this company because I wanted to help small businesses become more efficient, without having to pay over the odds."
Niall Smith, CEO of BookingHawk.com
Whilst working in a previous office-based job, Niall had experienced the delay in trying to make
appointments whilst filling out contact forms and sending emails. Sometimes sending Whatsapp messages,
sometimes Facebook messages. He set about designing an easy-to-use booking management system. One that would
be affordable and user-friendly. It needed to benefit the business and the customer.
Once the booking system hit the market, businesses quickly began to feedback ideas and suggestions. This
feedback loop was instrumental when it came to ensuring the system provided a great deal of practical,
easy-to-use, value-add features.
To this day, the number one influence for new feature development are our customers.
Having these values gives us a framework for decision making.
As a team, we are honest and transparent with each other, with our clients and our potential clients.
We encourage diversity within our team. Where there are more points of view, there is more vision.
At all times, we strive to be helpful, approachable and friendly with each other and our clients.
Our ambition is to do what we do better than anyone else; and offer it at a lower cost than anyone else.
Remember 2016?
The Mannequin Challenge,
The Rio Olympics,
Pokémon Go
and
Cake By The Ocean.
Since then, we've been delivering an easy-to-use, reliable and affordable booking management system with
fantastic support.
For us, our customers and our customer's customers are the important part of our story. Below is a brief
summary of who we are and where we're headed. If you would like to find out more,
get in touch.
As our booking system and client base grew, Enterprise Ireland invested in our development.
We were featured as Start-up of the week in Silicon Republic.
Niall wins Meath's Best Young Entrepreneur
Our first international customer joined us from The United States
We were proud to lend a hand to a very worthy cause...
On March 14th, as the globe was struggling to come to terms with COVID-19, we made the decision to suspend
all billing for existing and new clients until June 1st. When billing resumed on June 1st, we moved all
clients to our premium service level at our base price. Our customers were there for us when we started out
and needed them to take a chance on us, now its our time to be there for them.
In spite of the rapidly changing marketplace, Our international growth has continued with clients from The United Kingdom, Australia and Italy.
As our online booking system reached new shores, our team grew with the addition of two new colleagues to
our team.
In 2021, our growth continued. Our first clients from Canada, Portugal and New Zealand joined our movment of providing a quality product at an affordable price.
A third member joined our development team.
As our numbers of subscribers reached another milestone, we made end-of-year donations to three charities...
As we move through 2024 we are conscious that our clients needs continue to evolve. We remain steadfastly focused on providing our clients with a great solution at an affordable price.
Contact us, get support from our Support Hawks, enquire about media opportunities, or strike up a partnership today.