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How Do I Customise The Message Shown When There Is No Availability?

by niall 0 Comments

It is possible to change the text that is shown to the client when you have no availability on a certain date. This is the message that is shown on the business profile page when there is no availability for one of your locations / bookable assets. If it is left blank, a default message of “No appointments available for ‘Asset Name’ on this date, please try a different day or Asset” displays.

How Do I Take Booking Deposits?

by niall 0 Comments

It is possible to take either a partial payment or a full payment for your appointment using BookingHawk.com. Our payment system is securly integrated with Stripe and we are listed on their website as a trusted partner.

Any money that is taken at booking time is depositied in your business account 5 business days after the appointment date. So for example, If Johnny Unitus books an appointment for Monday March 10th, and pays a €10 euro booking deposit. €9.52 will be deposited in your account on Friday March 15th. The fee deducted is a processing fee of 1.4% plus 25 cent. This is set by our payment partners Stripe. Should that appointment be cancelled and refunded, Johnny will get 100% of the booking deposit, ie, €10.

Please note, the processing fee on non european cards is variable and is also controlled by Stripe.